Delete your Vyra account
You can delete your Vyra account and its data at any time, whether you use Vyra on Android, iPhone, or the web.
In the app
- Open Vyra and sign in.
- Tap the Account button.
- Tap Delete account, then confirm.
On the web
Sign in to Vyra, open Settings, and choose Delete account.
If you can't open Vyra
Email caleb@usevyra.com from the address on your account and ask us to delete it.
Cancel your subscription first
Deleting your account doesn't cancel a subscription you bought through Google Play or the App Store. Cancel it first to stop future billing, in Google Play or the App Store. A subscription you bought on the web is cancelled when you delete your account.
What gets deleted
- Your account and profile
- Your projects, footage, uploads, and exports
- Your chats with Vyra
- Your usage records and connected accounts
Deletion starts right away and can't be undone. We remove this data from our active systems within 30 days, and backups are purged on a rolling basis.
What we keep
- A record of the deletion: your email address, when you signed up and last signed in, and how many files and projects you had.
- Limited purchase and billing records we are required to retain for legal, tax, or accounting reasons.
We keep these only as long as we need them for those purposes.
Delete only some of your data
You can delete individual files and projects in Vyra at any time without deleting your account. See our Privacy Policy for more on how we handle your data.