Vyra support
Get help with your footage, edit or finished video. Choose the problem below, or contact us if you need help with your project or account.
Help with your video
Contact us
Email caleb@usevyra.com for help, feedback, or feature requests.
For a technical issue, it helps to include:
- Your iPhone model, iOS version, and Vyra app version.
- What you were trying to do and what happened.
- The error message or a screenshot, if relevant.
- For web, your browser and device instead of an iPhone model.
Keep your project and original footage while we help. Crop unrelated personal information from screenshots. Ask us how to share further material privately if needed.
App Store subscriptions
For a subscription purchased through the App Store, open Settings on your iPhone, tap your name, then tap Subscriptions. Select Vyra to manage or cancel your subscription.
Your account and privacy
Contact us if you need help accessing your account or have a question about your data. You can also read our Privacy Policy and Terms of Service.